Legal

Terms of Service

Effective date: July 30, 2026

These Terms of Service ("Terms") govern your access to and use of the Selin platform and services provided by Quantum Protection Security Services LLC ("Selin", "we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

"Services" means the Selin assistant, the Selin website and mobile apps, Selin Connect, Vinyl, Movies & TV, the Lumen browser, Selin Ed, Galerie, the Selin API, and every related feature we offer. Some of those have additional terms below; where a section applies to one feature, it governs that feature.

1. Eligibility and age

You must be at least 13 years of age to use the Services, and you must have the legal capacity to enter into a binding agreement. If you are under the age of majority where you live, you may use the Services only with the involvement of a parent or guardian.

Selin Connect is restricted to adults aged 18 and over. Access requires passing an identity check that verifies your age against a government-issued document, described in our Privacy Policy. Attempting to defeat that check, or using someone else's identity to pass it, is a violation of these Terms and will result in termination.

2. Your account

You must create an account to access most features. You agree to provide accurate, current and complete information and to keep it updated. You are responsible for keeping your credentials confidential and for all activity under your account.

Notify us immediately of unauthorised use at denderle@selin-ai.com. You may delete your account at any time — see Delete your account.

3. Acceptable use

You agree not to use the Services to:

  • Violate any applicable law, regulation or third-party right
  • Post, generate or distribute illegal, harmful, defamatory, harassing or abusive content
  • Post sexual content involving minors, or any content that sexualises a minor, in any form — including AI-generated imagery. We report such material to the appropriate authorities
  • Post non-consensual intimate imagery, or sexual content depicting a real person without their consent
  • Impersonate any person or entity, or misrepresent your affiliation or identity
  • Upload or share content you do not hold the necessary rights to
  • Transmit malware, viruses or other malicious code
  • Scrape, harvest or bulk-collect content or personal information from the Services or other users
  • Circumvent, disable or interfere with the Services, our rate limits, generation allowances, paywalls or age verification, including through multiple accounts
  • Reverse-engineer, decompile or attempt to extract the underlying models or technology
  • Resell or redistribute access to the Services without written authorisation
  • Send spam or unsolicited communications

We may suspend or terminate accounts that violate these restrictions, and may remove content without prior notice where we believe it is unlawful or presents a risk to others.

4. Your content, and the licence you grant us

You keep ownership of everything you create and upload. These Terms do not transfer your copyright, and we do not claim ownership of your posts, messages, uploads, playlists, listings or the outputs you generate.

To operate the Services, we need permission to handle that content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for technical purposes such as transcoding and thumbnails, publish, publicly perform and publicly display your content for the purpose of providing and promoting the Services, and to sublicence those rights to the service providers who deliver them on our behalf — for example our video and audio infrastructure, storage and content-delivery networks.

The scope of that licence follows the audience you choose. Content you post publicly may be shown to anyone; content limited to your Close Connects, a Garden or a direct message is handled according to that setting. Where a feature lets other users reshare or embed your content, your licence extends to those users for that purpose while your content remains posted.

The licence ends when you delete the content or your account, except that copies may persist in backups for the period described in our Privacy Policy, and that content another user lawfully reshared may remain in their copy.

We do not use your conversations with Selin to train AI models. That commitment, and its limits, are set out in the Privacy Policy.

5. Moderation

Selin Connect carries user-generated content, and we moderate it. Content may be reviewed by automated systems, including AI classifiers, and by people. We may remove content, limit its distribution, add a label, restrict a feature or suspend an account where we believe these Terms or the law have been broken.

You can report content and accounts from within the app. We are not obliged to act on every report, and moderation decisions are made with imperfect information — but we will act on unlawful material and on credible reports of harm.

6. AI outputs

Selin is an AI service. Outputs are generated automatically and may be inaccurate, incomplete, outdated or unsuitable for your situation. You are responsible for reviewing them before relying on them.

  • Medical: Selin does not provide medical advice. Consult a qualified healthcare professional for health decisions.
  • Legal: Selin does not provide legal advice. Consult a licensed attorney.
  • Financial: Selin does not provide personalised financial advice. Consult a licensed advisor. Nothing in the Services is an offer to buy or sell any security.

As between you and us, you may use the images, video, text and audio you generate, including commercially. Two limits are inherent in how generative models work: identical or similar prompts may produce similar results for other users, so we cannot promise your output is unique; and generated output may not be eligible for copyright protection in some jurisdictions.

You must not present AI-generated content as human-made where doing so is unlawful or deceptive, and you must not remove or falsify AI provenance labelling the Services apply.

You may report an AI response you believe is harmful or wrong from the message itself, and we encourage you to.

7. Generation allowances

Image, video and photo-restyle generation cost us money per request, so each plan includes a set allowance on a rolling daily and monthly basis. Video generation requires a paid plan. Current allowances are shown in the app, and we may adjust them — if we reduce the allowance on a plan you are paying for, we will tell you before it takes effect.

Allowances are per account and are not transferable or refundable, and unused allowance does not roll over. Rate limits also apply to protect the Services; deliberately working around either is a violation of section 3.

8. Selin Connect, live streaming and recordings

Connect is the social layer of Selin: feeds, walls, Blooms, Gardens, Hanami audio rooms, direct messages and live video. It is 18+ and identity-verified, as set out in section 1.

If you host a live stream or an audio room, you are responsible for what happens in it, including what your guests do. Hosts may record their own streams; guests and participants may appear in those recordings, and by joining you consent to being recorded. Recordings are retained for 30 days and then deleted automatically. Recording a stream you do not host, or capturing another user's content without permission, is not permitted.

Ordinary direct messages are encrypted at rest with a key we hold. That protects them from disclosure of the stored data, but it is not end-to-end encryption — we are technically able to read them, and will do so where required by law or to investigate a credible report of serious harm.

Secret Chats are different. When both people in a conversation turn one on, messages are encrypted on your device and we relay only ciphertext. We cannot read them, and we cannot produce their contents in response to a legal request, because we do not hold the keys. That protection is real, and it has a cost: if you lose your device or your keys, those messages are not recoverable by us or by anyone. Metadata such as who is talking to whom and when is still visible to us, and content either party chooses to keep, screenshot or report can still leave the conversation.

9. Selin Coins

Selin Coins are a limited, revocable licence to use a digital feature inside the Services. They are not money, not a currency, not a stored-value or gift-card instrument, and not blockchain-based. They have no cash value outside the Services and cannot be redeemed for cash by the buyer.

  • Coins are sold in packs. One Coin has a face value of $0.01 for pricing purposes; bonus Coins are promotional and have no separate value.
  • Coin purchases are final and non-refundable except where the law requires otherwise.
  • Coins do not expire.
  • Coins are not transferable between accounts except through features we provide, such as sending a gift.
  • Spending Coins on cosmetic items — profile backdrops, gifts and similar — is a purchase from us, not from another user.
  • If we terminate your account for breach of these Terms, unspent Coins are forfeited. If we discontinue Coins entirely, we will give notice and offer a reasonable remedy for unspent balances.
  • We may change pack pricing, the item catalogue and item prices at any time.

10. Creator earnings and payouts

If you receive money through the Services, these terms apply. Payouts are handled by Stripe, and you must complete Stripe's onboarding — including identity and tax information — before you can be paid. Stripe's own terms govern that account.

  • Tips: minimum $3, maximum $500 per tip. We retain a 10% platform fee.
  • Creator subscriptions: we retain a 15% platform fee.
  • Coin gifts and super chats: creators keep 75% of the Coin value, or 80% with Connect+.
  • Marketplace sales: sellers keep a flat 80%, as set out in section 11.
  • Cashing out: the minimum balance is $20, or $10 with Connect+.

Fees and shares may change with notice. You are solely responsible for your own taxes on money you earn; we do not withhold, and you may receive tax documentation from Stripe. We may withhold, reverse or refuse a payout where we reasonably suspect fraud, chargeback abuse, self-dealing or a breach of these Terms, and we may deduct the cost of chargebacks and refunds from your balance.

Money sent to a creator is a payment for that creator's content or as a voluntary tip. It is not a loan, investment, security or donation to a charity, and it is not refundable by us on request.

11. Galerie and the Vinyl marketplace

Galerie hosts art auctions; the Vinyl marketplace hosts music, merchandise and concert tickets. In both, we are the platform, not the seller. The contract of sale is between buyer and seller, and sellers keep a flat 80% of the sale price.

If you sell:

  • You must own the item or hold the rights to sell it, and describe it accurately.
  • You must not list counterfeits, stolen goods, or anything you cannot lawfully sell.
  • For physical goods, payout is released after you ship and provide tracking. Ship promptly and as described.
  • For tickets, you are responsible for the event and for honouring valid tickets.
  • You are responsible for your own tax obligations, including sales tax where it applies.

If you buy:

  • A bid in an auction is a binding commitment to buy if you win. Do not bid unless you intend to pay.
  • We do not guarantee an item's authenticity, condition, provenance or value, and we do not appraise or inspect items.
  • Disputes are between you and the seller in the first instance. Contact us and we will help where we reasonably can, including withholding a payout while a dispute is open, but we are not the guarantor of the sale.

We may remove listings, cancel auctions and suspend sellers where we believe these Terms have been broken.

12. Third-party content and connected accounts

Some features present content we do not own or host. Movies & TV draws on public-domain and openly licensed archives; Vinyl can connect to your Spotify or Apple Music account to show your own library and play through those services.

  • Availability of third-party content can change or disappear without notice, and we do not warrant that any title is available, accurate or correctly catalogued.
  • Your use of a connected service remains governed by that service's own terms. You may disconnect at any time.
  • You may not download, rip, redistribute or publicly perform third-party content through the Services beyond what the feature itself provides.
  • If you believe a title is presented in a way that infringes your rights, tell us — see our Copyright & DMCA Policy.

13. Lumen browser

Lumen is a web browser built into the Selin app. Websites you visit through it are not ours: we do not control, endorse or take responsibility for their content, and your use of them is subject to their own terms.

Lumen's tracker and ad blocking is a best-effort filter, not a guarantee of privacy or anonymity. It will not stop every tracker, will not hide your activity from your network or your internet provider, and is not a VPN or an anonymity tool. Browsing history and settings are stored on your device; we do not collect them.

14. Selin Ed

Selin Ed provides courses, learning paths and certificates of completion. Those certificates represent completion of Selin material. They are not accredited academic credentials, do not confer a degree, and are not a licence to practise any regulated profession.

Course content is licensed to you for personal, non-commercial learning. You may not redistribute, resell or publicly post course material. We may update or retire courses over time.

15. API access

Paid plans include API keys. Your keys are your responsibility: keep them secret, and you are accountable for all usage on them. Rate limits and allowances apply, and the acceptable-use rules in section 3 apply equally to API traffic.

You must not use the API to build a substantially similar competing assistant, to train a competing model, or to resell access. If you build an application on the API, you are responsible for your own users and must disclose that AI is involved.

16. Our intellectual property

The Selin platform — its software, models, design, branding, names, logos and documentation — is owned by Quantum Protection Security Services LLC and protected by intellectual-property law. "Selin", "Connect", "Vinyl", "Lumen", "Galerie" and the blossom mark are our marks. These Terms grant you a limited, revocable, non-transferable right to use the Services, and nothing more.

17. Copyright complaints

We respond to copyright notices under the DMCA and comparable laws, and we terminate repeat infringers. The full process, the required contents of a notice, our designated agent and the counter-notice procedure are in our Copyright & DMCA Policy, which forms part of these Terms.

18. Subscriptions, trials, billing and refunds

Paid plans are billed in advance through Stripe, in US dollars, and renew automatically each billing period until cancelled. You may cancel at any time; cancellation takes effect at the end of the period you have already paid for, and you keep access until then.

Where we offer a free trial — currently 7 days on Selin Pro — you will be charged automatically when it ends unless you cancel before then. One trial per person.

Refunds. Subscription fees are non-refundable, including for partial periods and for periods you did not use, except where the law requires otherwise. Coin purchases and generation allowances are non-refundable as described in sections 7 and 9. If you were charged in error, or a paid feature was substantially unavailable for an extended period, contact us at denderle@selin-ai.com and we will put it right. Purchases made through the Apple App Store or Google Play are subject to those stores' refund processes.

We may change pricing with 30 days' notice; changes take effect at your next renewal. Repeated chargebacks instead of cancellation may result in termination.

19. Availability

We aim to keep the Services running but do not promise uninterrupted availability. Features may change, and we may add, modify, suspend or discontinue any part of the Services. Where we discontinue something you have paid for, we will provide reasonable notice and a pro-rata remedy.

20. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT AI OUTPUTS WILL BE ACCURATE, OR THAT CONTENT POSTED BY OTHER USERS IS LAWFUL OR TRUTHFUL.

21. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUANTUM PROTECTION SECURITY SERVICES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes liability that cannot lawfully be excluded, and some jurisdictions do not allow the exclusions above — in which case they apply to you only to the extent permitted.

22. Indemnification

You agree to indemnify and hold harmless Quantum Protection Security Services LLC, its officers, employees and agents from any claims, damages, losses or expenses (including reasonable attorneys' fees) arising from your use of the Services, the content you post or sell, your violation of these Terms, or your violation of any third-party rights.

23. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your account for violation of these Terms, for conduct that puts other users or the Services at risk, or where required by law. Where circumstances allow, we will tell you why.

On termination your right to use the Services ends immediately. Unspent Coins are forfeited if we terminated for breach. Earnings already accrued and legitimately owed remain payable, subject to section 10. Provisions that by their nature should survive termination will do so.

24. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in New York, and you consent to their jurisdiction. Nothing here prevents you from bringing a claim in a small-claims court where that option is available to you.

25. Changes to these Terms

We may modify these Terms. For material changes we will give notice by email or through the Services before they take effect, and update the effective date above. Continued use after that date constitutes acceptance. If you do not agree to a change, stop using the Services and delete your account.

26. Contact

For questions about these Terms:

Quantum Protection Security Services LLC

denderle@selin-ai.com

+1 (607) 438-6689