Legal
Privacy Policy
Effective date: March 30, 2026
Quantum Protection Security Services LLC ("Selin", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Selin platform, including our website, mobile application, API, and related services (collectively, the "Services").
1. Information We Collect
Information You Provide
- Account information: Your name, email address, and password when you register.
- Conversation data: Messages you send to Selin and the responses generated.
- Payment information: Billing details processed securely through Stripe. We do not store full card numbers.
- Communications: Any messages you send to our support team.
Information Collected Automatically
- Usage data: Features used, pages visited, session duration, and interaction patterns.
- Device data: Browser type, operating system, IP address, and device identifiers.
- Log data: Server logs including timestamps, request paths, and error events.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Selin Services
- Process transactions and send related information including confirmations and invoices
- Personalize your experience and remember your preferences
- Send administrative information including changes to our terms and policies
- Respond to your comments and questions and provide customer service
- Monitor and analyze usage patterns to improve the Services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Conversation Data
Your conversations with Selin are stored to provide conversation history and improve your experience. We do not sell your conversation data to third parties. Conversation data may be used in aggregate, anonymized form to improve the Services.
You may delete your conversation history at any time from within the Selin interface. Deletion requests are processed within 30 days.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: Third-party vendors who assist in operating the Services (e.g., cloud hosting, payment processing). These parties are contractually obligated to protect your data.
- Legal requirements: When required by law, subpoena, or other legal process.
- Protection of rights: When we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
5. Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS), hashed password storage (bcrypt), and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide Services. You may request deletion of your account and associated data by contacting us at support@selin-ai.com. We will process deletion requests within 30 days, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Portability: Request your data in a portable format.
- Objection: Object to certain processing of your information.
To exercise any of these rights, contact us at support@selin-ai.com.
8. Cookies
Selin uses session cookies and local storage to maintain your authentication state and preferences. These are necessary for the Services to function. We do not use third-party advertising cookies.
9. Children's Privacy
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: